Contact & Support
Reach FilePilot AI for billing, activation, file-processing and account issues.
Support email
Primary support channel: support@filepilot.ru. Use it for billing questions, premium activation issues, upload problems, quota disputes and data requests.
Billing support
Payments and receipts are handled by Lemon Squeezy. For charge, cancellation or refund questions, include the account email and payment date in your message.
Technical support
If a file was processed incorrectly, include the file type, the request you used and a short description of the unexpected result. That makes support verification faster.
